Be a teammate.

Teammates provides comprehensive furniture solutions for customers of all sizes. Our furniture professionals work with customers to understand their business objectives and then create furniture solutions that support those objectives. It takes a team of talented associates to develop projects from concept to completion.

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PROJECT COORDINATOR

Company Overview:

Teammates Commercial Interiors is an office furniture dealer located in the east RiNo District in Denver, Colorado. Our team provides a full range of furniture and wall options, specification, design & sourcing as well as installation and on-going maintenance services. We enjoy collaborating with customers to understand their business objectives and then create furniture solutions that support these objectives. We often partner with architects & design firms as well as the commercial real estate, project management & developer communities to help bring their client’s vision to life. It takes a team of talented associates to develop projects from concept to completion.

Position Overview:

This position works within a team environment to support our customers with creating new pricing proposals, processing orders with our manufacturers, and coordinating with our customers to arrange the delivery and installation of their office furniture. Attributes for success should include clear communication skills, time management, task oriented, problem solving and flexibility to manage a number of orders within tight time frames. The Project Coordinator maintains knowledge of all aspects of the process within the dealership from after the initial sale through the installation and follow up phase of the project. The Project Coordinator reports directly to the Director of Operations.

Key Responsibilities & Tasks:

  • Prepares order for order entry/placement
  • Attend any required site meetings
  • Provides single point of contact for customer for all project communications
  • Provides professional customer interface and client relations throughout project
  • Directs, coordinates and manages task assignments and completion for entire dealer team
  • Develops work plan, schedule and logistics based on overall project parameters, project schedule and scope, and customer’s goals
  • Provides technical consultation to customer and customer’s team
  • Maintains detailed project documentation, including documentation of key project decisions and customer/project requests/revisions
  • Provides timely, formal written communications throughout project to client, dealer and project team
  • Manages accurate and detailed record keeping, including receiving documentation contract adherence, sign-offs and approvals, key decision records, etc.
  • Reviews ship dates for adherence to original requirements
  • Interfaces with factory, as necessary, regarding shipping schedules and special instructions for manufacturing/shipping
  • Confirms project completion and ensures all invoicing is timely and accurate
  • Manages all final project close-out requirements, contract requirements, and client sign-offs, etc.

Position Requirements:

  • Previous experience in a team based, customer service environment, demonstrating a commitment to customer service
  • Excellent interpersonal and communication skills, including conflict resolution, to effectively work with all levels of staff, customers and vendors in a professional and tactful manner
  • Excellent attention to detail
  • Proven ability to change priorities quickly, manage multiple projects simultaneously and successfully coordinate efforts of internal and external resources in a fast paced, ever changing environment
  • Analytical and problem-solving skills to anticipate potential issues and/or requirements’, determines an appropriate action and implements it to ensure success
  • Strong organizational skills, planning and time management skills to work in a fast paced environment
  • Demonstrated ability to multitask, be flexible and adaptable while maintaining exceptional customer service
  • Demonstrated ability to use initiative, work efficiently and independently under pressure to meet stringent deadlines while maintaining composure and consideration for employees, customers, and vendors
  • Demonstrated familiarity with project administration, and ability to plan logistically for all phases of project life cycles, and effectively follow-up/though on tasks
  • Demonstrated commitment to professionalism, integrity, sound judgment while providing the highest level of customer satisfaction
    1-year experience in an office furniture dealer with systems furniture knowledge preferred
  • Demonstrated ability to effectively use office automation/communication software and tools currently being used in the office environment
  • Ability to analyze, plan, schedule and implement project installation
  • Strong knowledge of all aspects of contract furniture management, including account management, project management, order preparation, order management, installation, relocation, and contract furniture administration

Employment Type:

Full Time

Salary:

$55,000.00 – $60,000.00 per year

Benefits:

  • 401(k)
  • Health & Supplemental Insurance Programs
  • Flexible schedule
  • Paid time off
  • Year End Company Incentive Pay-Outs

LOGISTICS COORDINATOR

Introduction:

Teammates Commercial Interiors specializes in providing comprehensive furniture solutions tailored to meet the diverse needs of customers of all sizes. Our dedicated team of furniture professionals collaborates closely with clients to gain a deep understanding of their unique business objectives. Leveraging our expertise and creativity, we develop customized furniture solutions that align perfectly with these objectives. From conceptualization to implementation, our team of talented associates works diligently to bring projects to fruition, ensuring excellence at every step of the process.

General Purpose:

We are seeking a Logistics Coordinator to oversee our Teammates’ warehouse located close to our main office. In this role, you will be responsible for maintaining and developing customer relationships after the initial sale by managing various tasks throughout the furniture installation process. You will work closely with the Operations team to schedule, deliver, and oversee the installation of products as they arrive from our manufacturers. This position reports directly to the Director of Operations.

This position offers an exciting opportunity to play a key role in our operations and contribute to the success of our business. If you are a motivated and customer-focused individual with a passion for warehouse management and customer service, we encourage you to apply.

Tasks Include but Not Limited To:

  • Receiving Furniture
  • Unboxing, tagging and organizing all products within warehouse suite.
  • Uploading receiving documentation to the PM team
  • Schedule work with client once all product has been received at warehouse.
  • Driving product to location, unload and install (small scale only, all large work is outsourced)
  • Customer Service calls and punch work
  • Furniture Demo’s delivery and pick-up
  • Tracking Teammates Delivers jobs and tracking profitability.
  • Cross train with Field Project Manager

Essential Functions:

  • Attend weekly required project management meetings and provide project updates to team.
  • Oversee and manage each project making certain customer is satisfied.
  • Take responsibility for any follow up punch list items to make certain items have been ordered and installed just as soon as possible.
  • Participate and perform light deliveries and installs as needed to support our “Teammates Delivers” program where deliveries are completed by Teammates FPM.
  • Manage and organize Teammates items being received at Saltbox warehouse. Prepare and deliver items when necessary. Communicate receivables to Inside PMs as necessary.
  • Provide timely, formal written communications to team with details concerning the progress of a project or any setbacks we might experience.
  • Help eliminate additional costs of second trips charged by installation companies by performing work yourself. Be a Problem solver.
  • Impression – dress and speak professionally. Customer focused.
  • Deliver and demonstrate demo products to customers to help promote potential sales opportunities.
  • Participate in regular manufacturing training opportunities and become certified in Teknion products as time and progress allow.

Desired Skills and Experience | Minimum Requirements

  • Previous experience in a team-based, customer service environment, demonstrating a commitment to customer service and communication.
  • Excellent interpersonal and communication skills, including conflict resolution, to effectively work with all levels of staff and customers in a professional and tactful manner.
  • Clear attention to detail
  • Proven ability to change priorities quickly and manage multiple projects simultaneously.
  • Strong organizational skills, planning and time management skills to work in a fast-paced environment.
  • Ability to multitask, be flexible and adaptable while maintaining exceptional customer service.
  • Demonstrated ability to use initiative, work efficiently and independently under pressure to meet stringent deadlines while maintaining composure and consideration for employees, customers, and vendors.
  • Demonstrated commitment to professionalism, integrity, sound judgment while providing the highest level of customer satisfaction.
  • Ability to work flexible hours and travel when required.
  • Ability to read and interpret floor plans and specifications.
  • Demonstrated ability to effectively use office automation/communication software and tools currently being used in the office environment.
  • Ability to gain access to military and government sites.
  • Insurance – clean driving record, ability to drive company vehicles.

Job Type:

Full-time

Salary:

$55,000.00 – $60,000.00 per year

Benefits:

  • 401(k)
  • Flexible schedule
  • Health benefits including dental and vision.
  • Paid time off

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Bonus pay

Apply to Join Our Team

To Apply for any positions available at Teammates, please fill out all fields in the following form.